Distribute "The Way I Communicate" and ask students to respond appropriately to their self-assessment of sending and listening skills.

Distribute "I-Messages" and discuss with students the differences between I-messages and you-messages. Ask students for specific examples of each related to the world of work.

Divide students into small groups or pair them with each other to complete the sheet "Sending I-Messages." When finished, have groups share their responses. Note similarities in answers or unique examples of sending an I-message.

Ask students to transfer this learning to their home and/or work situation. Ask them to be alert to the opportunities for sending I-messages. In a day or two, ask students for specific instances they may have encountered with family, friends, or co-workers where they were able to utilize this skill.