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Workforce/Workplace Readiness

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Activity for Standard 8
Benchmark: 8.7

Title: Styles of Resolving Conflicts
Contributor: Sue Kraul
Materials: "Styles of Resolving Conflicts" handout
Procedure:

Stress on the job can lead to conflict among employees. It is beneficial to know how we individually respond to conflict and stress. This activity gives students the opportunity to assess their method for handling conflict and determine why they react the way they do to certain people.

Distribute "Styles of Resolving Conflicts" and discuss with students. Ask students to decide which style most accurately describes them. Discuss a common situation and how different people may react. Expand the discussion to include interactions among people facing the same problem.

Tally the class responses to their individual styles and graph the results. Point out obvious consistencies as well as deviations in personal styles as situations arise in the classroom.