There are five steps to solving a problem.

1. Identify the problem

2. List as many solutions as possible

3. Evaluate possible solutions.

4. Plan the best solution.

5. Implement the solution.

The first step is the most difficult. It is also the most misunderstood step. The first thing you must do is define or identify the problem. This step seems, on the surface, quite easy. In reality, it is sometimes nearly impossible.

The second step in problem solving and decision making is to identify as many solutions to the problems as a person or group of people can think of. This process is called brainstorming. Don't worry if some solutions are silly. The idea is to get as many ideas for a solution as possible. Rule out no solutions at this stage.

The third step in problem solving and decision making is to evaluate all the possible solutions. This evaluation process is the time to eliminate all unlikely solutions. During this evaluation you should look for the best ideas with the best chance for success. It is important to be very critical of each idea. Your objective is to find the idea(s) with the highest likelihood of success. Look for the advantages and disadvantages of each solution. You should review your problem at this point to make sure that the solution you pick really addresses the problem. It's a good idea to share this process with one or more people to benefit from ideas they may have.

The fourth step in solving problems is to plan your possible solutions. In some cases you will be able to try them out on a real life situation. Testing solutions is a possibility, but it is not always practical. At the very least you should try out your solutions with a group to determine which idea has the highest likelihood of success.

The final step is to implement your solution. The following worksheet shows how the steps in problem solving work together. If you have followed these steps you should be able to anticipate reactions and consequences of the implementation. Be prepared to make adjustments or try another possible solution if things do not follow as your plan indicates they should.

(Taken from The Changing Workplace)

Discuss a common problem with students as a class. Complete the "Problem Solving" worksheet together discussing possible solutions, evaluating, planning, and implementing the best solution.

Ask students to select a problem that they are currently dealing with. Have them approach it from a problem solving basis and complete all steps. When completed, ask willing students to share their process with the class.