This is a fun and informative way to acquaint students with the correct procedure when calling for information regarding a job opening.

Distribute "Telephone Etiquette" sheet and discuss with students. Bring in telephones to simulate a phone conversation. Review the script "What to Say to Employers on the Phone" during the First Contact. Allow students sufficient time to practice and role-play.

Another strategy is to divide the class into two groups. Have one group develop a skit that exhibits proper phone etiquette and the second group develop one that exhibits poor phone etiquette.

Have students perform the skits and discuss the specifics of each emphasizing why proper phone etiquette makes a better first impression.